Shipping policy

Delivery & Shipping

Dispatch times

• Same-day dispatch on orders placed before 10:00am (Monday–Friday), subject to stock.
• Orders placed after 10:00am are dispatched the next working day.

Delivery times & costs

• Standard UK mainland delivery: 1–2 working days.
• Free delivery on qualifying orders over £[60] (mainland UK).
• A flat delivery charge of £[4.95] applies to orders below the free-delivery threshold.
• Remote areas (Scottish Highlands, Islands, NI) may take longer and carry a surcharge.

Tracking

You'll receive a confirmation email when your order is dispatched, with tracking where available.

Bulk & trade orders

Placing a large or recurring order? Contact us at sales@kensingtonmedicalsupplies.com for tailored delivery and pricing.