Governance & Compliance

NHS Tendering

Official governance documents, NHS compliance policies, ethical standards, and customer agreements for Kensington Medical Supplies Ltd.

Corporate Governance & NHS Tender Compliance

NHS Standard

Labour Standards Policy

Commitment to fair working conditions, minimum wage compliance, worker safety, and ethical employment across all supply tiers.

PDF Document • 2026 Edition
Statutory Statement

Modern Slavery Statement

Formal statement pursuant to the Modern Slavery Act 2015 preventing human trafficking and exploitation in our supply chains.

PDF Document • 2026 Edition
Net Zero • PPN 06/21

Carbon Reduction Plan

Our roadmap and carbon baseline targets aligned with NHS Net Zero 2045 and public procurement guidance.

PDF Document • 2026 Edition
Ethical Trading

Supplier Code of Conduct

Mandatory ethical, environmental, and quality standards for all manufacturing partners and product vendors.

PDF Document • 2026 Edition
Workplace Safety

Health & Safety Policy

Warehousing, handling, and distribution protocols ensuring strict hygiene and medical product integrity.

PDF Document • 2026 Edition
Corporate Governance

Tax Governance Policy

Our transparent UK tax strategy, HMRC compliance, and zero tolerance towards financial misconduct.

PDF Document • 2026 Edition

Customer, Trade & Commercial Terms

Commercial Agreement

Terms & Conditions

Contractual terms governing website purchases, trade accounts, B2B Net 30 terms, and professional clinical sales.

PDF Document • 2026 Edition
Customer Care

Returns & Refunds

30-day return policy, medical hygiene exceptions, RMA guidance, and trade restocking terms.

PDF Document • 2026 Edition
Logistics

Shipping & Delivery

UK mainland delivery times, pallet freight options, and same-day dispatch cut-offs.

PDF Document • 2026 Edition
Data Protection

Privacy Policy

Compliance with UK GDPR and the Data Protection Act 2018 regarding customer data.

PDF Document • 2026 Edition
Website Usage

Cookie Policy

Details on essential checkout, security, and functional cookies used on the store.

PDF Document • 2026 Edition

Require Bespoke Tender Documentation or Supplier Questionnaires?

Our governance team provides tailored procurement declarations, ISO certifications, and supply chain audits for NHS Trusts, ICBs, and corporate healthcare groups.